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Frequently asked questions
What is the return policy?
You are able to return your online order for any reason within 14 days from the day after you receive your items. To be eligible for a return:
Items must be unworn, unused, and in their original packaging, with all tags attached.
You must notify us of your intention to return within 14 days of receiving your order.
After notifying us, you have an additional 14 days to return the item(s) to us.
Please note we do not do order cancellations.
do you offer any discounts?
We currently offer a first order discount using the code 'RUE1'. We offer an extra 15% off your next order if you post a tiktok and tag us!
When will I get my order?
There is a 2 day processing time and can take up to 15 business days for delivery.
Where are your products manufactured?
Our products are manufactured both locally and globally. We carefully select our manufacturing partners to ensure our products are high quality and a fair value.
